GENERAL

We would love to help in whatever way we can. If you need support regarding your online order or your subscription account please email us at Support@levelfoods.com. If you are inquiring about wholesale, partnerships, or media please send an email to contact@levelfoods.com.

SUBSCRIPTION

Changing your subscription settings is easy! Log in or create a new account with our “My Account” feature at https://levelfoods.com/account/. If you haven't created an account as a NEW USER this is your first step. Your user account allows you to edit your personal info, cancel your subscription, change your shipment frequency, or change the products and quantities you are subscribed to. For questions or issues with your account, please reach out to our level support team at Support@levelfoods.com

PRODUCT

At this time, our bars are not certified organic.

Because our ingredients include egg whites and bovine collagen peptides, our bars are not vegan.

They sure are! 

Level bar uses ingredients that are considered gluten-free, however, we do not have the certification from the Gluten-Free Certification Organization.

They sure are! We are certified Kosher by the Orthodox Union.

Our bars taste best when kept at room temperature between 68-77 degrees Fahrenheit. Since we don’t require refrigeration, our bars are considered a shelf-stable product. It is always best to check the Best By Date printed on each wrapper.

We are so happy you asked! These adaptogenic herbs are some of our favorite ingredients. Need to focus before a big meeting? Relax after the kids go down? Or, an endurance boost before you hit the gym? Whatever you need, our ingredients have your back. To learn more about their functional benefits, visit our library page!

Natural flavors are derived from naturally occurring and edible ingredients such as fruits, vegetables, roots, or plants.

SHIPPING

We ship in-stock orders Monday, Wednesday and Friday. Once your package has shipped, you can expect it to arrive within 7-10 business days.

We currently only ship to residence within the United States.

We do not accept returns. If you have a quality assurance issue or defect in the product, please reach out to our customer support team at contact@levelfoods.com.

You will receive email or text notifications when your order has been processed and when it has been shipped. Your shipping confirmation email will have all your necessary tracking details. 

PURCHASING

We have big dreams of seeing our bars everywhere. For now, we only sell our bars through our personal website.

Absolutely! We would love to hear more about your business. Email our Level support team at contact@levelfoods.com to start the conversation.

THREE BAR FLIGHT

You sure can! Our "My Account" feature allows you to manually cancel your subscription whenever you want. Hassle free.

Yeup! You have the ability to skip a month or change it back to monthly when you are ready.

Yas! We offer twelve packs of single flavor boxes, six packs of two different flavor combos, and an eighteen count variety pack. That's six extra bars a month! 

Hell ya!