GENERAL

We would love to help in whatever way we can. You can connect with our customer support team by sending us an email at contact@levelfoods.com.

PRODUCT

At this time, our bars are not certified organic.

Because our ingredients include egg whites and bovine collagen peptides, our bars are not vegan.

They sure are! 

Level bar uses ingredients that are considered gluten-free, however, we do not have the certification from the Gluten-Free Certification Organization.

Our bars taste best when kept at room temperature between 68-77 degrees Fahrenheit. Since we don’t require refrigeration, our bars are considered a shelf-stable product. It is always best to check the Best By Date printed on each wrapper.

We are so happy you asked! These adaptogenic herbs are some of our favorite ingredients. Need to focus before a big meeting? Relax after the kids go down? Or, an endurance boost before you hit the gym? Whatever you need, our ingredients have your back. To learn more about their functional benefits, visit our library page!

Natural flavors are derived from naturally occurring and edible ingredients such as fruits, vegetables, roots, or plants.

SHIPPING

We ship in-stock orders Monday through Friday. Once your package has shipped, you can expect it to arrive within 7-10 business days.

We currently only ship to residence within the United States.

We do not accept returns. If you have a quality assurance issue or defect in the product, please reach out to our customer support team at contact@levelfoods.com.

PRE-SALE

Pre-sale allows you to secure your bars from our limited production run to guarantee immediate shipment upon release, so you get them fresh.

Our pre-order bars are estimated to ship between September 23rd and September 27th.

Due to credit card authorization regulations, we need to authorize payments within 7 days of order. Pre-sale allows you to secure your bars from our limited production run to guarantee immediate shipment on release, so you get them fresh.

Hehehe 

…. We will be dropping limited quantities and flavors every day at 9am or 12pm PST (so set your alarms now)

We will be dropping limited quantities of bars once a day at either 9am or 12pm PST until we launch. Everyday is a new chance to #SECUREYOURBARS.

Our pre-order is an exclusive release to reserve bars from our fresh, limited size production run and may not qualify for a refund. Please contact our customer support team at contact@levelfoods.com if you have questions about your order.

You will receive email or text notifications when your order has been processed and when it has been shipped. Your shipping confirmation email will have all your necessary tracking details. 

PURCHASING

We have big dreams of seeing our bars everywhere. For now, we only sell our bars through our personal website.

Absolutely! We would love to hear more about your business. Email our Level support team at contact@levelfoods.com to start the conversation.