GENERAL

We would love to help in whatever way we can. You can connect with our customer support team by sending us an email at contact@levelfoods.com.

PRODUCT

At this time, our bars are not certified organic.

Because our ingredients include egg whites and bovine collagen peptides, our bars are not vegan.

They sure are! 

Level bar uses ingredients that are considered gluten-free, however, we do not have the certification from the Gluten-Free Certification Organization.

They sure are! We are certified Kosher by the Orthodox Union.

Our bars taste best when kept at room temperature between 68-77 degrees Fahrenheit. Since we don’t require refrigeration, our bars are considered a shelf-stable product. It is always best to check the Best By Date printed on each wrapper.

We are so happy you asked! These adaptogenic herbs are some of our favorite ingredients. Need to focus before a big meeting? Relax after the kids go down? Or, an endurance boost before you hit the gym? Whatever you need, our ingredients have your back. To learn more about their functional benefits, visit our library page!

Natural flavors are derived from naturally occurring and edible ingredients such as fruits, vegetables, roots, or plants.

SHIPPING

We ship in-stock orders Monday through Friday. Once your package has shipped, you can expect it to arrive within 7-10 business days.

We currently only ship to residence within the United States.

We do not accept returns. If you have a quality assurance issue or defect in the product, please reach out to our customer support team at contact@levelfoods.com.

Pre-sale allows you to secure your bars from our limited production run to guarantee immediate shipment upon release, so you get them fresh.

Our pre-order bars are estimated to ship the week of October 7th, 2019.

Due to credit card authorization regulations, we need to authorize payments within 7 days of order. Pre-sale allows you to secure your bars from our limited production run to guarantee immediate shipment on release, so you get them fresh.

We have designated a certain amount of bars to each flavors and depending on the popularity of that flavor some may sell out faster than the others.

Our pre-order is an exclusive release to reserve bars from our fresh, limited size production run and may not qualify for a refund. Please contact our customer support team at contact@levelfoods.com if you have questions about your order.

You will receive email or text notifications when your order has been processed and when it has been shipped. Your shipping confirmation email will have all your necessary tracking details. 

PURCHASING

We have big dreams of seeing our bars everywhere. For now, we only sell our bars through our personal website.

Absolutely! We would love to hear more about your business. Email our Level support team at contact@levelfoods.com to start the conversation.